Empathy, Accessibility, and Transparency in the Future of Artificial Intelligence: A Critical Perspective on Technology's Role in Modern Life

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Isabel del-Castillo-Borja

Abstract

Artificial intelligence (AI) has profoundly reshaped daily life, offering unprecedented efficiency and convenience across sectors such as healthcare, education, and agriculture. However, its rapid adoption raises critical concerns about its unintended societal consequences. This article argues that while AI enhances human capabilities, overreliance on its automation risks eroding creativity, critical thinking, and interpersonal connections, particularly among younger generations. Building on existing research, this paper adopts a critical perspective to highlight the dual nature of AI: its potential to empower individuals and address complex challenges versus its propensity to displace cultural practices, weaken community bonds, and foster passivity. Using real-world examples and an interdisciplinary approach, we position AI as a tool that must align with core human values such as empathy, accessibility, and transparency. We advocate for a reimagining of AI’s role as a supportive partner rather than a replacement for human agency. From the position that AI must align with ethical principles, this paper argues that fostering user understanding of its limitations and prioritizing initiatives that promote human connection can enable AI to serve as a catalyst for innovation without undermining the social fabric. This article presents a perspective that remark the urgent need for thoughtful AI development to ensure technology complements humanity rather than diminishes it.

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Section
Critical Perspectives and Position Papers